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Topics

  • What Makes LiveWire Contacts So Unique?
  • Why has LiveWire Contacts chosen an ASP-model for its products?
  • What is LiveWireContacts.com?
  • Is my data safe on the internet?
  • Can I download your program onto my computer?
  • Why use an internet-based system?
  • How difficult is it to learn how to use LiveWire Contacts?
  • Who owns the contact information I enter into the system?
  • Do you have plans to use my detailed personal contact information for marketing?
  • What happens to my information if you merge or go out of business?
  • Can I export my data once it's entered into my account?
  • If I sign up on LiveWire Contacts and then decide not to use your system in the coming months or years, will I lose my information?


  • What Makes LiveWire Contacts So Unique?
    In a word - customization. Not only is Livewire Contacts cheaper, safer, and easier, it's completely customizable too! After choosing a product, the customer defines the information to keep track of (for you techies out there this means you can define your own database fields). In fact, a customer can begin with LiveWire VIP (our universal contact manager) and customize to their heart's content. The sky's the limit!
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    Why has LiveWire Contacts chosen an ASP-model for its products?
    An ASP is a company that is in the business of offering other companies an alternative to buying expensive software and hardware. ASPs, like LiveWire Contacts, offer other companies the chance to outsource their software needs. Instead of spending thousands of dollars on expensive software packages, servers, and IT personnel to support the software, LiveWire Contacts offers the business community a customizable, database solution as a subscription-based service. As many companies are finding out, there are numerous benefits to outsourcing software needs.

      No Upgrades To Buy
      LiveWire Contacts continually upgrades and improves its service without requiring any upgrade fees. All improvements in the LiveWire Contacts site are automatically passed through to customers without any need to pay upgrade fees.
      No Gray Hair
      When you use LiveWire Contacts, all your data is stored off site. Professionally maintained and backed up information provides security and peace of mind. Data is safely protected from any crashes, bugs, or problems on your own computer. Data is stored in a secure environment, loaded with redundancy and back-ups.
      Think Globally, Act Globally
      Because LiveWire Contacts offers its application via the web, it is accessible world-wide. You no longer need to worry about whether you remembered to bring your files with you - as long as you have access to the internet, you have access to your files, your contacts, all your data.
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    What is LiveWireContacts.com?
    LiveWire Contacts is a software company. We offer a suite of online information management and file storage applications. In addition to our industry-specific applications (LiveWire Musician, LiveWire Real Estate, etc.) we also offer individual businesses a fully-customizable information management system. LiveWire Contacts works with individual businesses to build CRM and information management applications specific to their business needs.
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    Is my data safe on the internet?
    All of your records are private to your account. No users outside of your account can access them unless you setup contact account sharing which allows you to specify who you want to share your information with. LiveWire Contacts stores all of your data in a secure application and offers SSL encryption to protect your information on the Internet. This is the same security banks use to process online transactions so it's very secure. If you have any questions you can always visit Verisign and read up on internet security.
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    Can I download your program onto my computer?
    No. LiveWire Contacts is an Application Service Provider (ASP). This means the software and the data is stored and maintained by LiveWire Contacts, but YOU still own the information. We save you the burden of buying, installing and configuring a program as well as backing up the data and buying upgrades. We do all the hard work for you.
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    Why use an internet-based system?
    With LiveWire Contacts, managing your business can be done anywhere, anytime. You can be in three locations in one day: at the office, at home, and on the road and still access LiveWire Contacts for all your information. It also allows different members of in same account who are all in different locations to access the same information in LiveWire Contacts seamlessly.
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    How difficult is it to learn how to use LiveWire Contacts?
    Not difficult at all. There is an extensive help section, and our Email Support Team promptly responds to all questions. We have made every effort to make LiveWire Contacts the most user-friendly application on the web.
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    Who owns the contact information I enter into the system?
    Each account owns its own information.
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    Do you have plans to use my detailed personal contact information for marketing?
    We will not sell or disclose our users' personal contact information. Our business model does not depend on selling information. We find this practice profoundly distasteful, and we understand that taking advantage of user information will rapidly deprive us of our users' trust.
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    What happens to my information if you merge or go out of business?
    Our policies will remain in place. We legally cannot and will not sell the company to anyone who would use our clients' contact information in a manner that is not in accordance with our privacy statement.
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    Can I export my data once it's entered into my account?
    Yes. You can export your account data at any time using the Export feature.
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    If I sign up on LiveWire Contacts and then decide not to use your system in the coming months or years, will I lose my information?
    No. You have full ownership of your data. If you any reason you choose not to use LiveWire Contacts, we will return your data for a nominal fee determined by what format you want your data delivered in and how much data is stored. Alternatively, users can, at any time, export information using the Export feature for no charge.
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